Terms & Conditions
Please read these terms carefully before placing an order. These apply to all purchases made from Freshpoint Retail Ltd.
General
These Terms & Conditions apply to all purchases made from Freshpoint Retail Ltd, whether in-store, online, by phone, or through social media platforms.
Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or substitute equivalent items when necessary.
Pricing
- All prices are displayed in British Pounds (GBP £).
- Prices are subject to change without prior notice.
- Promotional offers are available only during the advertised period.
Orders
- Orders are confirmed only after payment has been received.
- We reserve the right to cancel any order due to pricing errors, stock shortages, or suspected fraudulent activity.
Delivery
- Delivery times are estimates and may vary due to circumstances beyond our control.
- Customers must provide accurate delivery information.
- Freshpoint Retail Ltd is not responsible for delays caused by incorrect customer details.
Customer Responsibilities
Customers should inspect goods upon receipt and report any issues within 24 hours for perishable products and within 48 hours for non-perishable products.